
How could I not be mislead by the name? It says Mocha!


At least they have nice envelopes.

Kelly is even more abrupt this time. She seems annoyed. And she returned the tea (and the $10). I wonder if I should write her again. She didn't really tell me the first time that they don't deal directly with consumers. Why would Kelly lie?
A Third Hormel letter can be found here.

When I realized I was wrong I decided to wait extra long to followup. Unlike my more recent letters the followup isn't that zany.
I'm not convinced by their response. This should have been handled higher up in the Kellog's organization. At least it's specific.An Ongoing Collection of Absurd Correspondence