This response didn't satisfy me in the least. However in the summer of 1997 I had yet to really get into the whole followup letter idea that I've enjoyed since. And by the time I did this letter was sort of forgotten,
In February of 2008 I was about to post the 1997 Denny's letter and an idea occurred to me. What if I sent them the SAME letter again 10 1/2 years later? Would the response be similar? Would they have some nutty filing system whereby my original was still on file? I had to know. I changed the name slightly and checked their web page to make sure the menu items I mentioned were current (I haven't been to "the den" in quite awhile.) Other than that I resent the letter pretty much as it was written in 1997. Then I waited.
On April 2, 2008 I had my answer. A box beckoned on my doorstep when I returned from work. The contents is pictured below. Sadly, there was NO LETTER!. Well it took 10 1/2 years but i finally got my mugs. They don't seem as sturdy as the ones I remember, plus I was hoping for 4. I guess I'll write them again in July of 2018 and see what happens.
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